For more information, visit our Orders & Returns Page
SHIPPING COSTS
Tutu.Com offers free, domestic ground shipping to the 48 contiguous United States, up to $20, on orders costing $99.99 and up. This free option covers about 85% of orders. For very heavy orders that cost $99.99 or more, the first $20 of your shipping will be free. We will invoice you for any shipping amount over $20. Once shipping is paid, your order will go out. Our minimum domestic shipping charge for orders under $99.99 is $14.95 for Ground, and $37 for 1 to 3 day Express/Expedited, depending on where you are in the US. Free shipping option is not available for Express/Expedited shipping. Base International shipping charges are Canada: $42.00 USD. All other countries: $70.00 USD. If your base-rate/minimum shipping charge does not cover the cost to ship your order, we will bill additional shipping charges when your order is ready to ship.
We have several base rates for classical tutus that must be shipped in over-sized boxes. Actual costs can run between $40-$70 in the continental U.S., more in some places. We will always research what is the least expensive way to safely ship your items. We will also insure costumes for their full value. This will add to the cost, but not too much. All custom costumes are shipped with signature required when delivered. This is for your protection.
If you require a shipping cost estimate prior to placing your order, please email us at orders@tutu.com and we will be happy to estimate your shipping charges.
TRACKING & INSURANCE
Unless otherwise requested, orders shipped within the US, including Alaska, Hawaii, Puerto Rico, and most US Territories and Military addresses, are sent via UPS Ground shipping (2-6 day) with tracking. You will receive an email with your package's tracking number so that you may track it. UPS provides insurance for the first $100 of an order. If your order cost is higher, we will automatically insure it for the total. There is an extra charge when we do this, but it is minimal.
PROCESSING TIME
We strive to ship in-stock items within two Business Days after we receive your order. (This does not include custom-made items, like tutus and other costumes, which require a lead time and are shipped when completed. Also, orders which include fabric-cuts or custom-dying may require an additional time, but we will always let you know how long it will take.) All orders are shipped FOB Charlotte, NC USA.
INTERNATIONAL
For destinations outside the United States, delivery times are dependent on your destination country and on your local postal and customs services. Customs delays are not the responsibility of Tutu.Com. Our shipping rates do not include any customs charges that may be imposed by your country's customs regulations.
Tutu.com Size Charts | PDF
It contains size charts for all Tutu.com products; ballet tutus, bodices, dresses and patterns combined in one PDF file (14 pages).
Individual Size Charts | PDF
- Tutu.com Classical & Bell Tutu Size Chart
- Claudia Folts Dress & Skirt Size Chart
- Claudia Folts Bodice Size Chart
- Claudia Folts Dance Pants & Trunks Size Chart
- Claudia Folts Child Bodice & Panty Size Chart
- Jeremy Bernardoni Men’s Size Chart
- Jeremy Bernardoni Children Size Chart
Tutu.com Pattern Listing | PDF
Panty & bodice pattern size charts with detailed information and measurements.
Custom Measurement Worksheets
Recently Viewed Products
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